Quality Management

Quality Management (QA) Consultancy

A Quality Management (QA) System ensures that an organisation is consistently and effectively achieving a stated product or service.

In terms of Quality Management (QA), there are a number of principles that should be utilised in order to improve an organisations performance:

  • Customer Focus
  • Leadership
  • Involvement of People
  • Process Approach
  • System Approach to Management
  • Continual Improvement
  • Factual Approach to Decision Making
  • Mutually Beneficial Supplier Relationships

ISO 9000 is a family of standards related to Quality Management (QA) Systems and is designed to help organisations ensure they meet the needs of customers and other stakeholders. While ISO 9000 deals with the fundamentals, ISO 9001 deals with the requirements that organisations wishing to meet the Standard have to fulfill. Third party certification bodies then provide independent confirmation that an organisation has met the requirements of ISO 9001.

It is widely acknowledged that proper Quality Management (QA) improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation.

Further, in our experience, we have found that most major contracts or tenders require organisations to show their ISO 9001 certification - this means you need a working and effective Quality Management (QA) System.

If better Quality Management (QA) or certification is something you want, our consultants will be able to help you.

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